Optimising every area of your business
By focusing on the ground-up design of business processes to achieve the agreed targets
A team of consultants and partners
Our mission is to make your operations thrive and achieve its optimum performance & profitability.
We pride ourselves in a tailored approach for each client that focuses on all areas of business operations, allowing our clients to excel in their industry by making informed decisions to increase their return on investment.
Through years of experience in the hospitality and food industry, International Hospitality Service (IHS) has developed unique insights and expertise in the ever-changing hospitality, leisure and food industry.
The team consists of consultants with a minimum of 20 years of global experience and a proven track record in their specific fields. We have worked on multiple projects and re-organisations in different sectors from corporate down to operational level.
WHAT WE DO...
We offer a variety of services to our clients including
Business Productivity Management
- IHS holistic approach provides complete performance management solutions, from business productivity to procurement respecting the strategic plan of the company with the implementation of complex strategic performance management programs.
- To fundamentally rethink how the client and managers operate in order to improve customer service, performance and reduce operating costs. IHS seeks to assist companies restructure their organisations by focusing on the ground-up design of their business processes to achieve the agreed predefined targets.
... and OUR METHODS
Our consultants and partners
WHAT THEY SAY...
What are our clients are saying about us?
International Artists Management is one of the leading talent management companies in the U.K. located in the heart of London. IHS approach has enabled us to achieve significant savings in a broad range of areas thus enabling us to stay focussed on our core business.
The advice and recommendations we received were always thorough and to the point and I would have no hesitation in recommending IHS services to other organisations.
International Artists Management
Having arrived two weeks prior of the opening he showed particular skills at being able to mobilize the team and deploy the procedures needed for operating the hotel, lodges, bar and restaurant.
In three months Armand was required and has completed with outstanding results the project management for the opening. This was completed to an extremely high standard where all manpower and systems are now in place.
I feel confident in recommending Armand as his knowledge and attention to detail would be an asset to any organisation.
FROM THE BLOG...
Is your brand’s mission to amaze and immerse your customers? Or is it to enable your customers to realize their own unique potential — to help them amaze themselves? There is no right or wrong answer, but it’s important to know which one applies to you. A truly immersive customer experience would be a movie […]
UK: The Independent Hotel Show will reveal The Hotel Room of the Future when it returns to London Olympia on October 16 and 17. The sequel to last year’s Perfect Hotel Bedroom, the installation has been designed by Two’s Company Interior Design based on research and roundtables with industry pioneers and futurists. The Hotel Room […]
The 54-key property is owned by the Cadogan Family Estate, which bought it for £15.4 million in 2011. It closed for refurbishment in 2014. Belmond says the property’s interior design, by GA Design International, draws inspiration from the hotel’s original features and rich history and heritage – from Sir Hans Sloane, to Kings of England, artists and […]
At Wyndham Hotel Group’s annual meeting at Mandalay Bay in Las Vegas, President and CEO Geoff Ballotti told the thousands of franchisees and owners that starting next week, all 19 of the company’s brands will get the “by Wyndham” extension to their name. HOTELS learned the company is giving hoteliers five years to upgrade the […]
It started with a tree. The idea that a reservoir being constructed in his home city of Fuzhou in Jiangxi province would submerge a forest of 10,000 camphor trees and 50 ancient homes dating to the Ming and Qing dynasties so incensed Ma Dadong that he decided to take them all on an arduous 700-km […]
The RE Hotel London Shoreditch is set to be re-branded as the UK’s first Mama Shelter. An affiliate of Crosstree Real Estate Partners has acquired the hotel and signed agreements with the French designer-budget boutique hotel operator to manage and brand the property following refurbishment. The 178-bedroom RE hotel has until recently been an unbranded, […]
November 29, 2017 by ReviewPro in Best Practices, Guest Intelligence, Hotel Marketing As more intermediaries get between you and your guests and technology increasingly digitizes the guest experience, building direct relationships with guests has never been more challenging or important for hotels and brands. So how can hotels keep on top of these trends and utilize new tools and technology to […]
Japanese, Chinese and Australian travellers across Generation Z, Millennials, Generation X and Baby Boomers…
By Jeff Weinstein on 11/9/2017 Expedia Media Solutions, the advertising arm of Expedia, Inc., has unveiled new generational data looking at the motivations, preferences and travel attitudes of Japanese, Chinese and Australian travelers across Generation Z, Millennials, Generation X and Baby Boomers. Key findings include: Trip types, travel logistics More than two-thirds of Chinese travelers like to […]
Alex Zozaya is CEO of Apple Leisure Group, and he experienced two devastating earthquakes in Mexico City – one in 1985, and the recent, 7.1-magnitude quake in September. Here’s what he’s learned on preparing for – and recovering from – disasters, including the hurricanes that have ravaged parts of the U.S. and Caribbean. Recent events […]
Futurologist Tracey Follows from Futuremade offered hoteliers some top tips for future-proofing their businesses at this week’s Annual Hotel Conference. Speaking at the Hilton Manchester Deansgate hotel yesterday, she said today’s consumer is so used to convenience and efficiency, the sense of surprise and discovery has been lost from everyday life. With guests constantly seeking […]