Optimising every area of your business

By focusing on the ground-up design of business processes to achieve the agreed targets


A team of consultants and partners

Our mission is to make your operations thrive and achieve its optimum performance & profitability.

We pride ourselves in a tailored approach for each client that focuses on all areas of business operations, allowing our clients to excel in their industry by making informed decisions to increase their return on investment.

 Through years of experience in the hospitality and food industry, International Hospitality Service (IHS) has developed unique insights and expertise in the ever-changing hospitality, leisure and food industry.

The team consists of consultants with a minimum of 20 years of global experience and a proven track record in their specific fields. We have worked on multiple projects and re-organisations in different sectors from corporate down to operational level.

Terms & Conditions


We offer a variety of services to our clients including

Business Productivity Management

The objective of BPM is to fundamentally rethink how the client and managers operate in order to improve customer service, performance and reduce operation costs. IHS seeks to assist companies restructure their organisations by focusing on the ground-up design of their business processes to achieve the agreed predefined targets.


IHS, a bespoke hospitality consultancy, offers you something that the big players can’t always provide: affordability. IHS provides a real alternative by offering the high-quality strategic and transformational services you would expect from a larger firm, but without the overheads.


  • IHS holistic approach provides complete performance management solutions, from business productivity to procurement respecting the strategic plan of the company with the implementation of complex strategic performance management programs.
  • To fundamentally rethink how the client and managers operate in order to improve customer service, performance and reduce operating costs. IHS seeks to assist companies restructure their organisations by focusing on the ground-up design of their business processes to achieve the agreed predefined targets.


Understand your business and operations.

Conduct organisational reviews, SWOT analysis and evaluate operational effectiveness to create a gap analysis.

Think outside the box to identify areas for improvements, efficiencies and savings in collaboration with management.

Submit a detailed plan of action to the client with 3 options: Soft, Medium and Advanced.

Implement decisions and manage the deployment.


Our consultants and partners

Armand Chaudhary

Previously, Armand was COO of Sunland Hotels including the company's luxury Coco Collection Resorts, an award winning hotel group in the Maldives that offers stylish and sophisticated, yet environmentally sustainable hospitality. Prior, Armand held the position of Regional Director Operations at Club Med for the French West Indies, Mauritius and Cruise operations. These were flagship products and complex areas of the organisation. Armand Chaudhary began his corporate career in 1997 and was beforehand, Regional F&B Director for Asia Pacific based in Singapore, hence his passion for a fine table.

Ravi Khakhria

Ravi Khakhria has worked with CEO's, FD's, Directors and business owners throughout the UK, delivering new perspectives and insights through his analytical skills to drive change and increase profitability, competitiveness and growth. With ten years experience, this has enabled Ravi to acquire a network of knowledge, skills, and expertise which we use to leverage relationships to help you become more productive, improve cash flow and increase business efficiency.

Rogers Benham

With over 20 years experience in the luxury hospitality industry, Rogers has worked for some of the worlds most renowned hoteliers and leading hotel groups such as Morgans Hotel Group, Ian Schrager Hotels, Four Seasons Hotels & Resorts, Rosewood Hotels & Resorts, The Savoy Group and Starwood Hotels. Rogers has also trained and worked alongside prolific restauranteurs, bar and night club impresarios including Ian Schrager, Terence Conran, Jeffrey Chodorow, Jean Georges Vongerichten and Amy Sacco

Guillaume Gallet

Guillaume Gallet is an accomplished and driven professional offering with over 30 years of national and international business experience in procurement in the hospitality industry. Experienced in product and supplier development, hotel pre-opening management, budget management and cost saving initiatives, contract negotiations and tender activity.


What are our clients are saying about us?

International Artists Management is one of the leading talent management companies in the U.K. located in the heart of London.  IHS approach has enabled us to achieve significant savings in a broad range of areas thus enabling us to stay focussed on our core business.

The advice and recommendations we received were always thorough and to the point and I would have no hesitation in recommending IHS services to other organisations.

International Artists Management

I highly recommend the services of Mr Armand Chaudhary. Armand has been involved as a Management Consultant at Kentisbury Grange Hotel and Lodges for the opening of the establishment and the launch of the operations.
Having arrived two weeks prior of the opening he showed particular skills at being able to mobilize the team and deploy the procedures needed for operating the hotel, lodges, bar and restaurant.
In three months Armand was required and has completed with outstanding results the project management for the opening. This was completed to an extremely high standard where all manpower and systems are now in place.
I feel confident in recommending Armand as his knowledge and attention to detail would be an asset to any organisation.

Mark Cushway

CEO, Inspired Group


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